ACE HOTEL NYC
20 WEST 29TH STREET, CORNER OF 29 AND BROADWAY · New York, NY
About ACE HOTEL NYC
Situated in one of New York's most vibrant neighborhoods, guests enjoy easy access to iconic landmarks and hidden gems. Guests appreciate ACE HOTEL NYC's unique approach to hospitality and local connections. The property has earned its reputation through consistent service and attention to guest needs. Whether you're visiting for business or leisure, the hotel's location and amenities provide a solid foundation for your New York experience. The staff is trained to assist with everything from basic requests to complex travel arrangements, ensuring your stay is as smooth as possible.
Quick Info
Check-in Time
3:00 PM
Checkout Time
12:00 PM
WiFi
WiFi available - contact hotel for details
Parking
Parking available - contact hotel for details
Check-In & Check-Out
The front desk opens for check-in at 3:00 PM, giving you plenty of time to settle in and start exploring. Guests must check out by 12:00 PM, though late checkout may be available upon request depending on occupancy. We recommend contacting the front desk the evening before your departure if you need extra time. The check-in process is designed to be efficient while still providing personalized service. Front desk staff can answer questions about the hotel, provide area maps, and offer recommendations based on your interests. If you're arriving from the airport, ask about the best transportation options for your budget and schedule. The hotel can often arrange airport transfers or provide detailed directions for public transit. Early check-in and late checkout requests are handled on a case-by-case basis depending on hotel occupancy.
WiFi & Connectivity
ACE HOTEL NYC provides free high-speed wireless internet. The network name and password are typically provided at check-in, either on your room key packet or via the front desk. Connection is usually straightforward, but if you experience any issues, the front desk can assist 24/7. The WiFi is suitable for streaming, video calls, and remote work. The network infrastructure is regularly maintained and upgraded to ensure reliable connectivity for all guests. Multiple access points throughout the property prevent dead zones and maintain strong signals even in corner rooms. Business travelers will appreciate the bandwidth available for video conferencing and large file transfers. If you're traveling internationally, the WiFi allows you to stay in touch with home through messaging apps and video calls without incurring roaming charges. Technical support is available if you experience any connectivity issues.
Location & Getting Around
ACE HOTEL NYC is located at 20 WEST 29TH STREET, CORNER OF 29 AND BROADWAY in New York, NY. Public transportation is incredibly convenient, with subway and bus stops just steps away. Taxis and rideshares are readily available 24/7. The neighborhood is known for its diverse culinary scene, with options for every taste and budget. The hotel's central location makes it easy to explore the city's top attractions, whether you're here for business or leisure. The surrounding neighborhood offers a mix of local businesses, restaurants, and cultural attractions that give you an authentic feel for New York. Walking around the area, you'll discover the character that makes this part of the city unique. The hotel's position provides easy access to both tourist destinations and local favorites that many visitors miss. Staff members can provide detailed directions and insider tips about the best times to visit popular spots.
Amenities & Facilities
ACE HOTEL NYC offers a range of amenities designed to make your stay comfortable and convenient. The fitness center features modern cardio equipment and free weights, typically open 24 hours for guest convenience. On-site dining provides convenient meal options without leaving the property. The hotel bar or lounge offers a relaxed atmosphere for evening drinks or casual meetings. Additional amenities include WiFi Available, Front Desk, Concierge, Room Service, Business Center, and more. Contact the hotel directly for specific details about amenity hours and availability. The hotel regularly updates its amenities based on guest feedback and industry trends. Fitness equipment is maintained and replaced as needed to ensure everything functions properly. Common areas are designed to provide comfortable spaces for work, relaxation, or socializing. The property's amenities are selected to serve the needs of the typical guest while also accommodating special requests when possible. Seasonal amenities may be available during certain times of the year.
Parking & Transportation
Parking is available at ACE HOTEL NYC, though rates and availability vary. Parking available - contact hotel for details In major cities, parking fees typically range from $30-80 per night. If you're not planning to drive during your stay, you might save money by using public transit or rideshares instead. The front desk can provide current parking rates and help arrange valet service if available. For guests who do drive, the parking facilities are designed for convenience and security. Valet staff are trained to handle all vehicle types, from compact cars to large SUVs. If you're renting a car, the hotel can provide recommendations for rental companies and help arrange pickup or drop-off. Parking availability can be limited during peak seasons or special events, so advance arrangements are recommended. The hotel can also suggest nearby parking alternatives if on-site options are full.
Local Tips & Recommendations
Room Types & Accommodations
ACE HOTEL NYC provides multiple room configurations to accommodate solo travelers, couples, families, and business guests. Standard accommodations include comfortable bedding, workspace, and modern bathrooms. Upgraded rooms may feature enhanced views, additional seating areas, or premium bedding. Suites offer the most space and often include kitchenettes or separate bedrooms. Accessibility-equipped rooms are available for guests with mobility needs. When making your reservation, specify any preferences or requirements to ensure the best possible room assignment. Room amenities typically include comfortable bedding, climate control, blackout curtains, and adequate storage space. Bathrooms feature modern fixtures and complimentary toiletries. Many rooms include coffee makers, mini-fridges, and safes for valuables. The hotel can provide additional items like irons, hair dryers, or extra pillows upon request. Accessibility features are available in designated rooms for guests with mobility needs. When booking, consider factors like noise levels, natural light, and proximity to elevators based on your preferences.
Business Facilities & Services
ACE HOTEL NYC offers business-friendly amenities designed for productivity. Guest rooms feature spacious work areas with proper lighting and comfortable seating. The business center provides essential office equipment and services. Meeting spaces can accommodate various group sizes and configurations. The hotel staff is experienced in supporting business travelers with services like wake-up calls, express checkout, and assistance with local business services. High-speed internet throughout the property ensures you stay connected for video calls and file transfers. The hotel understands that business travel requires flexibility and reliability. Meeting rooms can be configured for various purposes, from small interviews to larger presentations. Audio-visual equipment is available, and technical support can be arranged if needed. The business center provides a quiet environment for focused work when your room isn't suitable. Printing, copying, and faxing services are available for a fee. The hotel can also recommend nearby coworking spaces or business services if you need specialized facilities.
Dining Options
ACE HOTEL NYC offers multiple dining venues and services for guest convenience. The main restaurant serves meals throughout the day, with menus that change seasonally. Room service brings restaurant-quality food directly to your door. The lobby bar or lounge is perfect for casual dining or drinks with colleagues. Coffee and tea service is typically available in common areas. The hotel can also arrange catering for meetings or special events. Staff can provide recommendations for nearby restaurants representing various cuisines and price points. The culinary team focuses on quality ingredients and preparation methods that appeal to diverse tastes. Breakfast options typically include both healthy choices and indulgent favorites. Lunch and dinner menus change seasonally to take advantage of fresh, local ingredients when possible. The bar program features classic cocktails alongside creative house specialties. Room service menus are designed to travel well, ensuring food arrives at the proper temperature. Special dietary requirements can usually be accommodated with advance notice to the kitchen staff.
Guest Services
ACE HOTEL NYC offers a full range of guest services to support your needs. Reception staff are available around the clock to assist with check-in, checkout, and any issues that arise during your stay. The concierge desk provides insider knowledge about local attractions, restaurants, and entertainment options. Housekeeping maintains high standards of cleanliness and can accommodate special requests. Valet and bell services help with vehicles and luggage. The hotel can arrange transportation, make reservations, and provide information about local events and activities. Many properties also offer same-day laundry service and shoe shine. The service philosophy emphasizes anticipating guest needs while respecting privacy and personal space. Staff members are trained to be helpful without being intrusive. The hotel maintains relationships with local service providers for everything from medical care to pet sitting. If you need something the hotel doesn't provide directly, they'll do their best to connect you with someone who can help. Feedback is welcomed and taken seriously, with management reviewing comments to continuously improve the guest experience.
What's Nearby
restaurantRestaurants
Local Restaurant
American · $$
⭐ 4.5 rating
Italian Bistro
Italian · $$
⭐ 4.6 rating
Sushi Bar
Japanese · $$
⭐ 4.7 rating
attractionsAttractions
New York Downtown
10 min walk
Shopping District
15 min walk
Local Museum
20 min walk
Frequently Asked Questions
Are there restaurants within walking distance of ACE HOTEL NYC?
Yes, New York offers numerous dining options near ACE HOTEL NYC. The surrounding area features everything from casual cafes to upscale restaurants. The hotel concierge can provide current recommendations based on your preferences and help with reservations at popular spots.
Does ACE HOTEL NYC have a gym or fitness center?
Yes, ACE HOTEL NYC has a fitness center with cardio equipment and weights. Contact the hotel directly to confirm current hours and available equipment. Some properties also offer partnerships with nearby fitness facilities.
What attractions are near ACE HOTEL NYC?
ACE HOTEL NYC is conveniently located near many of New York's top attractions. The hotel concierge can provide a detailed map and recommendations based on your interests. Many popular sites are within walking distance or a short transit ride away.
How much does parking cost at ACE HOTEL NYC?
Parking rates at ACE HOTEL NYC vary but typically range from $30-80 per night in urban locations. Parking available - contact hotel for details Contact the hotel directly for current rates and to confirm whether self-parking or valet service is available. Some hotels offer package deals that include parking.
Is ACE HOTEL NYC pet friendly?
Pet policies vary by property. Contact ACE HOTEL NYC directly to confirm whether pets are allowed, any size or breed restrictions, and associated fees. Many hotels charge $50-150 per stay for pets, while others may have weight limits or require advance notice.
What's the best way to get from the airport to ACE HOTEL NYC?
Transportation options from the airport to ACE HOTEL NYC include taxis, rideshares (Uber/Lyft), hotel shuttles, and public transit. The hotel concierge can provide specific directions and estimated costs for each option. Some hotels offer complimentary or discounted shuttle service - inquire when booking.